Terms of service

Terms of Service

Overview

This website is operated by Anku Plants. Throughout the site, the terms “we”, “us” and “our” refer to Anku Plants. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your jurisdiction, or
You have permission from a parent or legal guardian to use this website.

You may not use our products for any unlawful or unauthorized purpose.

Any violation of these Terms may result in immediate termination of your access to our services.

Product Information

We make every effort to display our plants, products, and descriptions as accurately as possible.

However, because plants are natural living products:

Size, shape, colour, and growth patterns may vary.
Images are for representation purposes only.
Minor variations are natural and do not constitute defects.

We reserve the right to modify product descriptions, pricing, and availability without prior notice.

Pricing and Payments

All prices displayed on our website are listed in Indian Rupees (₹) unless otherwise stated.

We reserve the right to:

Change prices at any time
Correct pricing errors
Refuse or cancel orders resulting from inaccurate pricing information

Payment must be completed before orders are processed and shipped.

Order Acceptance

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Situations where an order may be cancelled include:

Product unavailability
Pricing or inventory errors
Suspected fraudulent activity
Incomplete customer information

If payment has already been received for a cancelled order, the amount will be refunded through the original payment method.

Shipping and Delivery

Shipping timelines provided on our website are estimates only.

Delays caused by courier services, weather conditions, public holidays, or other circumstances beyond our control may occur.

For complete details, please refer to our Shipping Policy.

Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to those terms.

Intellectual Property

All content on this website, including text, logos, graphics, images, designs, and branding, is the property of Anku Plants and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Anku Plants shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our website
Purchase of our products
Delays in delivery
Product availability issues
Third-party service interruptions

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Accuracy of Information

We strive to keep all information accurate and up to date. However, we do not guarantee that all content on the website will always be complete, current, or error-free.